Feel free to reach out to our support team using this contact form. We'll get back to you as soon as possible, in most cases in less than 24 hours.

Klumo Help Center

Different packaging depending on the size of the poster as well as the country where the item is produced and shipped to. Our standard packaging for posters is:<ul><li>Flat for posters up to A4</li><li>Tube for posters above A4</li></ul>Some exceptions are:Mailing tubes in the following countries: DK, DE, NO, CH, FR, UK, AU, SG, NL, BE, AT Triangular/rectangular tubes in the US, Canada and Brazil

Different packaging depending on the size of the poster as well as the country where the item is produced and shipped to. Our standard packaging for posters is:. Some exceptions are:. Mailing tubes in the following countries: DK, DE, NO, CH, FR, UK,

How is the product packaged?

Product

How can I contact you?

Contact

What is your return policy?

How do I submit a claim?

I received a wrong product, what should I do?

Returns and exchanges

Which payment options do you offer?

Do you ship internationally?

How long will it take to receive my order?

How do I track my order?

How do I know when the order has been dispatched?

The tracking does not seem to work?

Can I choose my own delivery-window?

Where is my order confirmation?

Why is my payment being declined?

Order and shipping

Where do you produce?

What type of paper are the posters printed on?

Can I choose on-site how to hang the picture?

Which frame size fits which poster?

Which size should I order?

Can I order a design in sizes that are not listed on the website?

Do posters come with a frame?

Are your papers sustainable and/or certified?

What does gallery-quality mean, in terms of quality and ink?

How do I mount the frames?

How is the product packaged?Updated a year ago