Feel free to reach out to our support team using this contact form. We'll get back to you as soon as possible, in most cases in less than 24 hours.

Klumo Help Center

<h3 id="isPasted">Fulfilment</h3><p>It usually takes 1&#x2013;3 business days to create your products.</p><h3 id="shipping">Shipping</h3><p>It takes an average of 1&#x2013;3 business days to deliver your order for most products and destinations. Please check the shipping time that is displayed on the product page, cart and/or in the check-out for an up-to-date calculation.</p>

It usually takes 1–3 business days to create your products. It takes an average of 1–3 business days to deliver your order for most products and destinations. Please check the shipping time that is displayed on the product page, cart and/or in the ch

How long will it take to receive my order?

Order and shipping

How can I contact you?

Contact

What is your return policy?

How do I submit a claim?

I received a wrong product, what should I do?

Returns and exchanges

Which payment options do you offer?

Do you ship internationally?

How do I track my order?

How do I know when the order has been dispatched?

The tracking does not seem to work?

Can I choose my own delivery-window?

Where is my order confirmation?

Why is my payment being declined?

Where do you produce?

What type of paper are the posters printed on?

How is the product packaged?

Can I choose on-site how to hang the picture?

Which frame size fits which poster?

Which size should I order?

Can I order a design in sizes that are not listed on the website?

Do posters come with a frame?

Are your papers sustainable and/or certified?

What does gallery-quality mean, in terms of quality and ink?

How do I mount the frames?

Product

Fulfilment

Shipping

How long will it take to receive my order?Updated a year ago

Fulfilment

Shipping