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Order and shipping

Which payment options do you offer?

In the check-out process we offer the following payment options:. For all countries we ship to, we accept: American Express, Diners, Discover, JCB, Maestro, Mastercard and Visa.We accept Carte Bancaire for France and VisaDankort for Denmark. PayPal.

Do you ship internationally?

We sure do! Actually, we most likely print and ship locally in your home country, ie orders from the USA are manufactured in the USA; orders from Germany are manufactured in Germany and so on. We can ship products to most countries around the world.

How long will it take to receive my order?

It usually takes 1–3 business days to create your products. It takes an average of 1–3 business days to deliver your order for most products and destinations. Please check the shipping time that is displayed on the product page, cart and/or in the ch

How do I track my order?

When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiti

How do I know when the order has been dispatched?

You'll find your shipment tracking in your email inbox (with the email address used during check-out, and please ensure to check your spam folder.Please note that we make each order individually for you and do not have stock items, therefore we'll up

The tracking does not seem to work?

No need to worry! Sometimes it can take up to 24 hours for new items to be activated or updated in the shipping notification. In the meantime, feel free to browse the products at klumo.com or treat yourself to a nice cup of coffee :) -  in a few hour

Can I choose my own delivery-window?

Unfortunately, we do not currently offer shipping on a desired date. The shipping time of your order depends on the production process of the items you ordered. In most cases we work with the "on-demand" system. This means that your order will be pro

Where is my order confirmation?

If you have not received a confirmation email within 24 hours, please check your spam folder to see if it may have landed there. In this email there is a link where you can track your order. Depending on the processing status, all relevant informatio

Why is my payment being declined?

Due to GDPR, we cannot access your payment details or see the reason why your payment was declined.Here are the most common reasons why your payment is unsuccessful. The billing address is matched with the address on file with your bank. Check if the