Feel free to reach out to our support team using this contact form. We'll get back to you as soon as possible, in most cases in less than 24 hours.

Klumo Help Center

<p>If you have not received a confirmation email within 24 hours, please check your spam folder to see if it may have landed there. In this email there is a link where you can track your order. Depending on the processing status, all relevant information will be displayed here. Your order will go immediately into production after payment.</p>

If you have not received a confirmation email within 24 hours, please check your spam folder to see if it may have landed there. In this email there is a link where you can track your order. Depending on the processing status, all relevant informatio

Where is my order confirmation?

Order and shipping

How can I contact you?

Contact

What is your return policy?

How do I submit a claim?

I received a wrong product, what should I do?

Returns and exchanges

Which payment options do you offer?

Do you ship internationally?

How long will it take to receive my order?

How do I track my order?

How do I know when the order has been dispatched?

The tracking does not seem to work?

Can I choose my own delivery-window?

Why is my payment being declined?

Where do you produce?

What type of paper are the posters printed on?

How is the product packaged?

Can I choose on-site how to hang the picture?

Which frame size fits which poster?

Which size should I order?

Can I order a design in sizes that are not listed on the website?

Do posters come with a frame?

Are your papers sustainable and/or certified?

What does gallery-quality mean, in terms of quality and ink?

How do I mount the frames?

Product

Where is my order confirmation?Updated a year ago