Which payment options do you offer?Updated a year ago
In the check-out process we offer the following payment options:
Credit Card & online-enabled debit card
For all countries we ship to, we accept: American Express, Diners, Discover, JCB, Maestro, Mastercard and Visa.
We accept Carte Bancaire for France and VisaDankort for Denmark.
PayPal
You can transfer payments from your PayPal account, directly or via your credit card (MasterCard, Visa) or a debit card. If you're not a frequent PayPal user, you may be able to make credit card payments as a guest up to 7 times, so without creating an account.
If you have any issues paying through PayPal, please contact PayPal customer service.
In case you encounter other issues, please contact our Customer Support team, especially when you have raised an issue in the PayPal resolution center.
Pay-after-delivery (Klarna Payment)
Klarna offers pay-after-delivery options and installment plans for a smooth one-click purchase experience.
The payment methods you can choose from are: Pay Now (card payments), Pay Later (up to 30 days), Pay in 3 installments, and Financing (installment plans of 6, 12, 24, and 36 months).
You sign up for these services during checkout in our online shop. The Pay Now, Pay Later, or Financing contract will be between you and Klarna. Klarna will pay Fairphone B.V. directly for your order, and the follow-up payments will happen between you and Klarna.
In case of a return for a refund during the cool-off period, we will refund the payment of your order to Klarna directly. You must contact Klarna about information for payments between you and them.
Klarna Pay Later
Pay Later is available only for the following countries:
Netherlands
Germany
Belgium
Austria
United Kingdom
Finland.
After signing up, Klarna sends you a separate invoice for this payment service and a payment timeframe. You do not have to pay any additional fees or an interest rate.
You can find the Terms & Conditions for Klarna Pay Later here.
Klarna Pay in 3
Pay in 3 installments is available only for the following countries:
Netherlands
Portugal
Ireland
Spain
Italy
France
United Kingdom
Once the shipment is confirmed, Klarna will email you detailed instructions on when and how the payment will be claimed. Your order amount will be divided into 3 equal parts, to be paid to Klarna over 3 months. Klarna will automatically transfer each payment from the credit/bank card connected to your Klarna account.
You do not have to pay any additional fees or an interest rate.
Klarna Financing
Financing is available only for the following countries:
Germany
Finland
Austria
United Kingdom.
You can pay the order amount to Klarna in 6, 12, 24, or 36 months. During Checkout, you can select your choice in the drop-down menu when you select Klarna Financing as a payment option. Each time plan has its own associated interest rate. These interest rate fees differ per country. Your financial details will be verified by Klarna (it takes only a few seconds). Once your financial details are verified, the purchase will be completed. The first payment is due one month after your order has shipped.
Online Banking
You can transfer payments directly from your bank account via these (inter)national payment services.
- Bancontact (Belgium)
- iDeal (Netherlands)
- Giropay (Germany)
- Klarna Sofortüberweisung (Austria, Belgium, Germany, and Switzerland)
- UnionPay (ExpressPay/SecurePlus)(all countries we ship to except the UK)
- Bank Payment (Estonia, Finland, Latvia, Lithuania)
- Trustly (Czechia, Estonia, Finland, Latvia, Lithuania, Sweden)